Predict customer response before the next outage, rate case, or project announcement.
AlphaVu forecasts customer sentiment and tests scenarios—so utilities can protect trust and improve satisfaction.
What this unlocks
What teams do with AlphaVu
Outcome-first workflows for utility communications and leadership teams.
- Forecast customer response to rate, outage, and project communications
- Simulate messaging and outreach strategies
- Identify geographic and segment-specific risks
- Deliver executive briefs for leadership and regulators
Customer trust erodes fastest during rate cases and outages. By the time complaints reach the commission or the press, the narrative is already set.
Use AlphaVu to forecast customer response by region and segment, test communication strategies before filing, and arm leadership with clear drivers + confidence ranges.
Example questions AlphaVu answers
Real questions that AlphaVu answers for teams like yours.
How will customers respond to [rate change/project] by region and segment?
Which message reduces dissatisfaction, and what channels matter most?
Where is trust most fragile right now, and what action improves it?
See it in practice
AlphaVu deployed a digital twin to separate true local risk from non-local amplification across a Mid-Atlantic data center corridor.
Read case study →Measured accuracy, ongoing back-testing, and explainable drivers—so leaders can defend their decisions.
See AlphaVu on your decisions
Bring one real scenario. We’ll show the forecast, the drivers, and what changes outcomes.